Shipping Policy

Policy Scope

This Shipping Policy applies to all orders placed on desitin.it.com, covering DESITIN® soothing ointments and all other baby‑care merchandise sold on the platform. It sets unified logistics standards for every user completing purchases through desitin.it.com.

Order Processing Time

After payment is confirmed, orders on desitin.it.com go through information verification, product inspection and secure packaging before dispatch. Standard processing takes 1‑3 working days. Baby skin‑care goods are packed with protective materials to avoid leakage or damage in transit and preserve product integrity.

Delivery Timeframe

desitin.it.com maintains a consistent delivery timeline for all destinations. After an order departs the warehouse, expected delivery takes 6‑12 working days for all shipments. Minor shifts in arrival may occur due to local logistics handling conditions.

Free Shipping Terms

Every product sold on desitin.it.com includes free shipping. There is no minimum‑order threshold. The platform covers all shipping‑related costs, so shoppers will not encounter unexpected delivery surcharges when purchasing baby skin‑care essentials.

Order Tracking

Once an order ships, tracking details will be sent to the email address provided at checkout. Shoppers can monitor shipment progress using the tracking number. For logistics‑related inquiries, users may send messages to info@desitin.it.com for assistance.